Too Faced Cosmetics reviews? What do people say on Yelp, Reddit, BBB, and Glassdoor?

Is Too Faced Cosmetics a safe and legitimate site to use? How do customers rate Too Faced Cosmetics? Is Too Faced Cosmetics a scam, what are the most common complaints?
Too Faced Cosmetics' customer service are rated: 3.0 - 1 ratings

Add answer and rate this store

0 answers +0 votes
As part of your answer, please rate Too Faced Cosmetics's customer reviews policies:
Click a star to rate
Click a star to rate
Add answer Cancel
Knoji Staff
136
Posted Aug 2, 2018

Yelp

Generally, the feedback on Too Faced Cosmetics on Yelp has been about average to slightly below average. They've been rated at approximately 2 stars by customers on Yelp. It appears that users on Yelp who have experience with Too Faced Cosmetics locally are have had some issues Too Faced Cosmetics' customer service, but generally have had a satisfactory experience with them.

You can see Too Faced Cosmetics' Yelp reviews here.

Better Business Bureau (BBB)

Too Faced Cosmetics has a low rating on BBB of F. The Better Business Bureau has enough data on Too Faced Cosmetics to assign a grade to them, and they've assigned them a low score, indicating a history of problems and customer complaints. It is likely that some customer complaints were not resolved to the satisfaction of the customer, leading to Too Faced Cosmetics' decreased BBB rating.

You can see Too Faced Cosmetics' BBB rating and scorecard here.

Glassdoor

Too Faced Cosmetics has positive feedback and reviews on Glassdoor. Out of 34 ratings Too Faced Cosmetics has received a 4 star rating by employees and former employees. This indicates that Too Faced Cosmetics has sound employment policies, treats its employees well, and addresses any issues professionally.

You can see Too Faced Cosmetics' Glassdoor reviews here.

Trustpilot

Shoppers on Trustpilot have assigned Too Faced Cosmetics about average to slightly below average ratings on Trustpilot. Consumers have posted 26 ratings on Trustpilot and given them roughly 2 stars. It appears that users on Trustpilot who have used Too Faced Cosmetics may have had some issues with their service, it appears that most people generally have had a good experience with them.

You can see Too Faced Cosmetics' Trustpilot reviews here.

Reddit

We found a thread on Reddit where users have shared their experiences with Too Faced Cosmetics.

Generally, the feedback on Too Faced Cosmetics among Redditors has been negative. Most of the responses to this thread about Too Faced Cosmetics were from people who had experience with this brand and posted negative feedback.

You can see the full Reddit thread on Too Faced Cosmetics here.

Shopping tip: (November 16, 2018): Use promo code 4VQSLSKSCWWX4K to save 30% off at toofaced.com — redeem it here. You can also view more Too Faced Cosmetics promo codes.

This user rated Too Faced Cosmetics's customer service: 3.0
Upvote
Not helpful
Rated 3.8 - 49 reviews

About Too Faced Cosmetics

Too Faced Cosmetics is a major cosmetics & makeup company operating the e-commerce site toofaced.com. Too Faced Cosmetics sells its products and services in the cosmetics & makeup vertical, offering discounts and promo codes to its customers infrequently. Too Faced Cosmetics has good ratings among shoppers on Knoji, with 49 ratings and an average rating of 3.8 stars. Too Faced Cosmetics scores very highly compared to other brands in the cosmetics & makeup industry, providing 17 e-commerce features to better serve its customers.

Too Faced Cosmetics' Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Too Faced Cosmetics offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
Too Faced Cosmetics offers free shipping on all qualifying orders. Get free delivery on your order from Too Faced Cosmetics, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Yes
Too Faced Cosmetics offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Too Faced Cosmetics may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Yes
Too Faced Cosmetics accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that Too Faced Cosmetics may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Too Faced Cosmetics may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
Too Faced Cosmetics supports a promo code box on their website. Check the Too Faced Cosmetics promo codes page for the latest coupon codes from Too Faced Cosmetics. Read full answer >>
Sales:
Yes
Too Faced Cosmetics runs a clearance and promotions page on their website. Check the official Too Faced Cosmetics sales page for the latest discounted prices and sales directly from Too Faced Cosmetics Read full answer >>
Military Discounts:
Maybe
It appears that Too Faced Cosmetics may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Yes
Too Faced Cosmetics offers their own coupons and promotions page on their website. Check the official Too Faced Cosmetics coupons page for the latest offers directly from Too Faced Cosmetics Read full answer >>
Student Discounts:
Yes
Too Faced Cosmetics runs a student discount program for current students. Save up to 40% on Too Faced Cosmetics through their student discount program. Program details are available on their student discounts page. Read full answer >>
Senior Discounts:
Maybe
It appears that Too Faced Cosmetics may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Too Faced Cosmetics may not offer birthday discounts currently. Read full answer >>
Price Matching:
No
It appears that Too Faced Cosmetics may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that Too Faced Cosmetics may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that Too Faced Cosmetics may not allow coupon stacking currently. Read full answer >>
Black Friday Deals:
Maybe
It appears that Too Faced Cosmetics may not offer Black Friday deals currently. Read full answer >>
Cyber Monday Deals:
Maybe
It appears that Too Faced Cosmetics may not offer Cyber Monday deals currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Too Faced Cosmetics offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
Too Faced Cosmetics offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Maybe
It appears that Too Faced Cosmetics may not offer gift cards currently. Read full answer >>
Loyalty Programs:
Maybe
It appears that Too Faced Cosmetics may not offer loyalty programs currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Too Faced Cosmetics may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Too Faced Cosmetics may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Too Faced Cosmetics may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Too Faced Cosmetics may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Too Faced Cosmetics may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Too Faced Cosmetics may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
Too Faced Cosmetics offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
It appears that Too Faced Cosmetics may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Maybe
It appears that Too Faced Cosmetics may not offer affiliate programs currently. Read full answer >>
View all features